Important Notice: This Privacy Policy applies to the DOMAS therapy application and related services provided by Chongqing Roblink Technology Co., Ltd. By using our app, you consent to the data practices described in this policy.
1. Information We Collect and How We Use It
We collect information to provide better services to all our users. The types of information we collect depend on how you use our app and services.
Information Collected Through App Usage
When you use our DOMAS therapy app, we may collect the following information:
- Device Information: Mobile device identifiers, operating system version, device model
- Bluetooth Data: Connection status, device pairing information, therapy session records
- Usage Data: App functionality usage, feature preferences, error logs
- Health Information: Therapy settings, session duration, treatment preferences (processed locally when possible)
How We Use Your Information
We use the information we collect for the following purposes:
- Establish and maintain Bluetooth connection with your therapy device
- Personalize your therapy experience and settings
- Provide customer support and troubleshoot technical issues
- Improve our app functionality and user experience
- Ensure app security and prevent fraudulent activities
- Comply with legal obligations and regulatory requirements
2. How We Use Cookies and Similar Technologies
Our app may use cookies and similar technologies to enhance your experience:
Cookies
We use session cookies to maintain your app preferences and login status. These are essential for the proper functioning of the app.
Local Storage
We use local storage on your device to save your therapy preferences and session data, reducing the need for repeated data entry.
Analytics
We use analytics tools to understand how users interact with our app, helping us improve functionality and user experience.
3. How We Share, Transfer, and Disclose Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Cloud storage providers
- Customer support services
- Analytics providers
Legal Requirements
We may disclose your information if required by law, regulation, or legal process.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information:
Security Measures
- Data encryption in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure development practices
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Security Notice: While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction
You have the right to access and correct your personal information. You can update most information through the app settings.
Data Portability
You may request a copy of your personal data in a structured, machine-readable format.
Deletion
You may request deletion of your personal information, subject to certain legal exceptions.
Opt-out of Marketing
You can opt-out of marketing communications at any time through the app settings or by contacting us.
California Privacy Rights
California residents have specific rights under the CCPA. Please contact us for more information about exercising these rights.
6. How We Handle Children's Personal Information
Our app is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
If you believe we might have any information from or about a child under 13, please contact us immediately.
7. Data Storage and International Transfers
Your information may be stored and processed in any country where we have facilities or service providers.
By using our app, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.
We implement appropriate safeguards for international data transfers, including standard contractual clauses where required.
8. How We Update This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Sending a notification through the app
- Updating the "Last Updated" date at the top of this policy
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. How to Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 14 days. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.